Information We Collect: We may collect personal information from our clients and users of our services, which may include but is not limited to:
- Contact information, such as names, addresses, phone numbers, and email addresses.
- Case-related information, such as court case numbers, hearing dates, and other details pertaining to the legal proceedings.
- Payment information, such as credit card numbers or other billing details.
How We Use Personal Information: We may use the personal information collected for the following purposes:
- Providing court reporting services, including creating transcripts, real-time transcription, and other related services.
- Communicating with clients and users about their court reporting needs, scheduling, and other service-related matters.
- Billing and processing payments for services rendered.
- Complying with legal requirements, such as responding to court orders, subpoenas, or other legal requests.
- Improving our services and ensuring the quality of our court reporting offerings.
Data Security: We take appropriate measures to protect the personal information collected from our clients and users from unauthorized access, loss, misuse, or alteration. This includes the use of encryption, firewalls, and other industry-standard security measures to safeguard the data.
Disclosure of Personal Information: We do not sell or rent personal information to third parties. However, we may disclose personal information in the following circumstances:
- To third-party service providers who assist us in providing court reporting services, such as transcription software providers or scheduling platforms.
- To comply with legal requirements or requests from law enforcement agencies.
- To protect our rights, property, or safety, or the rights, property, or safety of our clients, users, or others.
Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of these websites before providing any personal information.
Effective Date: May 2023